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Customer Service
Our Customer Service Commitment
The UPS Store is committed to providing world-class customer service to our retail customers. We are committed to providing personalized and professional solutions while supporting our core values.

Track Your Shipment
Use the online tracking feature to track the shipment and delivery of your items. All you need is your package tracking number. If you don't have your tracking number, simply contact The UPS Store location that shipped your package. If you did not ship your package at The UPS Store, contact the package carrier directly to obtain your tracking number.

Find a Location
Use the online locator to find your neighborhood The UPS Store location. You will find the information you need, including product and service availability, hours of operation and contact information.

Products & Services
All The UPS Store locations offer a wide variety of products and services to consumers and businesses. Each location is independently owned and operated, and prices for products and services may vary. Contact your neighborhood The UPS Store location for a list of available products, services and pricing.

Frequently Asked Questions
Choose from the following list of frequently asked questions:
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MBE is a UPS® company. The UPS Store® locations are independently owned and operated by franchisees of Mail Boxes Etc., Inc. in the USA and by its international master licensees and their franchisees outside of the USA. Services and hours of operation may vary by location.
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